Logistic Process
Claims & Damage Resolution
In the rare event something goes wrong, we are here.
Damage occurs in less than 2% of shipments. If it happens, our dedicated claims department bridges the gap between you and the carrier’s insurance.
Full Coverage
Carriers maintain $100k-$250k cargo liability.
Assistance
We help file the paperwork for you.
Resolution
Advocating for fair repair settlements.
How to file a claim
01
Note on BOL
MUST note damage on delivery receipt.
Photos
Take clear photos of the new damage.
02
03
Contact Us
Notify Brightway within 24 hours.
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Ready to start this process?
It takes less than 2 minutes to get a free, no-obligation quote.